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| TERMS OF SALE |
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With Books on Tape as your scource for affordable, circulation-friendly foreign language programs, you'll receive the following benefits: |
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FREE Shipping and Handling Shipping is FREE for all customers. No minimums. Replacement Warranty FREE replacements of broken CDs, binders, books, and inserts for 365 days after date of invoice. Plus, all replacements ship within three days! Costs (after 365 days): CDs......$6.00 ea. • Binders......$6.00 ea. • Books......$6.00 ea. Videos......$6.00 ea. • Inserts for all products......$1.00 ea. Instructional Guides......$2.00 ea. Credit and Payment Terms: Shipments will be made to all accounts in good credit standing, as determined by the Random House Credit Department. Payment due 30 days from EOM. |
100% Satisfaction Guarantee: All of our titles comes with a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase, product is fully returnable within 90 days of date of receipt for credit at the price and discount at which the product was purchased. Full copy returns are required for credit. Returns should be mailed, at customer expense, to our mailing address. All returns should be made with a claim copy or packing slip indicating for each title returned the ISBN#, quantity, account name and number, and date of receipt of purchase. Full OCLC® Cataloging and Processing OCLC and Books on Tape are wokring together to provide cost-effective, custom cataloging services to libraries—a service that saves time and money. |